MIAMI, FL. March 10, 2014 – Coconut Grove Bank is pleased to announce the launch of their Financial Answer Center, an online education resource that is a first of its kind among South Florida community banks.
The Financial Answer Center is an innovative way to provide bank customers with answers to hundreds of financial questions, print Quick Guides on a variety of financial topics, and contact bankers directly regarding loans, running a small business, investing, planning for retirement, and more.
“Coconut Grove Bank is dedicated to providing bank customers and our community with
continued financial education empowering them to make sound financial decisions throughout their life.” said Rick Kuci, President and Chief Executive Officer of Coconut Grove Bank.
The financial content was developed by a team of financial experts from Truebridge, Inc. of Boston, MA.
Stewart Rose, president of Truebridge reflected: “We know that Coconut Grove Bank wants to take care of more of their customers’ financial needs. That means generating dialogues and steering their customers in the right direction. Coconut Grove Bank wants to generate a positive customer experience with an approach that strengthens a relationship,” Rose said. “Using a platform that puts customer education first will do that.”
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About Coconut Grove Bank
Coconut Grove Bank was founded on July 12, 1926 and is the oldest continuously operating bank in Miami-Dade County. Coconut Grove Bank provides personal banking, business banking, lending, trust and investment services to individuals, families, businesses, endowments and foundations. Coconut Grove Bank has five offices in Miami-Dade County including Aventura, Coconut Grove, Coral Gables, Palmetto Bay and South Miami. For more information, contact Coconut Grove Bank’s corporate headquarters at 2701 South Bayshore Drive, Miami, Florida 33133 by telephone at 305.858.6666 or visit our website at www.coconutgrovebank.com.
Christine M. Woll